Define Customer Relationship Management

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Define Customer Relationship Management

CRM customer relationship management is the combination of practices strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle The goal is to improve customer service relationships and assist with customer retention and drive sales growth CRM stands for Customer Relationship Management. A CRM gathers customer interactions across all channels in one place. Managing centralized data helps businesses improve customer experience, satisfaction, retention, and service. CRM allows businesses of all sizes to drive growth and profits.

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Define Customer Relationship ManagementCustomer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] This is a simple definition of CRM Customer relationship management CRM is a technology for managing all your company s relationships and interactions with customers and potential customers The goal is simple Improve business relationships to grow your business

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